Shameful treatment of a United States Marine by United Airlines
Posted By: Kim Clark 05-06-12
My 18 y/o United States Marine son (2nd Bn, 1st Mar, Golf Co, 1st Plt) was home for a few days leave, from the 27 of April until the 6th of May, here in central Iowa where he grew up and has always lived. He had just gotten home from South Korea, and was able to surprise his girl-friend and all of our family with his leave home. He is leaving again in a couple weeks for his next overseas deployment that will keep him gone until the end of December, with very limited contact. Sunday morning (May 6th), he was at the Des Moines, Iowa Int’l Airport at about 5 a.m. waiting in line to check in for his ticket to fly back to Camp Pendleton, CA.
He got to the counter for what he assumed was the First Class/Military line like the other airports he’s flown from. At the counter, the woman asked him if he was First class and he said no, Military. She then refused to serve him and made him go to the end of the Economy line, causing him to almost miss his flight! Not only was this insulting, but also embarrassing and hurtful for a young man flying alone, sad and lonely, knowing this visit was the last time he sees his family and friends for a long time. Apparently, to United Airlines at the DSM Iowa International Airport, our Military men and women, that are willing to die for their country, don’t deserve First Class accommodations, but instead are considered “The End Of The Line ECONOMY”. For shame UA and Des Moines airport…our military deserves so much better!
We have contacted the many news departments in Iowa, as well as our state representatives in an effort to make sure this never happens again to any active duty man or woman that comes through our wonderful state of Iowa.
Note: Adobe Reader may be required to view PDF documents. Download the Free Adobe Reader.